Monday, March 30, 2009

The Rising Popularity of Twitter

Most of us are familiar with Twitter, which allows users to communicate via posts that go up to 140 characters at a time. This new trend of communicating has become extremely popular and it’s boldly going where no social networking site has gone before. Many people are finding this site useful to update friends and family about daily occurrences and celebrities are using it to communicate to their fan base about concert tours.

An article in the New York Post goes into extensive details about the various times and places that people are Twittering as well as the etiquette associated with posting. People have proposed marriage via Twitter, jurors have posted Tweets during trials and journalists have been sent to cover funerals in real time via Twitter. So where are people going to draw the line?

Anna Post, etiquette author and spokeswoman for the Emily Post Institute, is loath to pass judgment on what events are and are not OK to Twitter about, except in the case of trials ("We are citizens, there are duties, and it's not just about you") and probably death. (In September, the now-defunct Rocky Mountain News suffered massive public backlash after it sent a reporter to cover a 3-year-old's funeral in real time, via Twitter.) Otherwise, she says, it's situational. "There's nothing inherently wrong with Twittering [big events] as long as everyone's comfortable," she says. "I think the danger, though, is in how incredibly banal it is."

I can understand why celebrities would use Twitter as it a fast way to reach their fan base who are likely hungry for the behind-the-scenes scoop. Similarly, I can understand if someone is in the hospital waiting for the birth of their child or caring for a sick family member. It is an efficient use of someone’s time if they’re tied up at the hospital and can’t take numerous phone calls from family and friends asking about a status update. If family and friends are directed to Twitter or a blog, they can keep up with daily events and even respond so that their loved one knows they are reading. However, sending a reporter to cover a funeral via Twitter and jurors posting Tweets about trials and murder weapons is taking it too far.

Although Twitter is only 3-years-old, it is estimated to have between 4 and 5 million users, with 55 million unique visitors per month. As more people sign up for Twitter and see how easy it is to communicate with others, it is likely that the number will increase and the type of instances that people Tweet about will change. We’ve already seen how powerful Twitter has been with real world-breaking news such as the Bombay attacks, the earthquake in China and the Hudson River plane landing. All of these occurrences were first reported by citizens via Twitter. But what makes me wonder is whether people will realize that there are certain times when it’s just not appropriate to Tweet, or if any life event or a passing thought is game for the site. It will be interesting to see how corporations, judges, bloggers and everyday citizens feel about the site going forward.

2 comments:

  1. I, for one, am torn about twitter. I don't want to miss out on hearing breaking news, but at the same time, would love to filter out the chatter about the weather. What are your predictions on the lifespan of Twitter? As you say, it's only 3 years old, but in this day and age--is it like 3 dog-years? So, it's really 21 and almost ready to kick it?

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  2. I completely understand your point of view. I do think people will use Twitter in the future but I have a feeling it will fade as other social networking sites have. Rest assured, I am sure there will be a new site to check out soon enough!

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